Leading your church to the Holy Land is not only rewarding but this journey leaves no heart untouched and no soul unmoved.  Once you pick the dates and the itinerary you want, we take the hard work out of getting your group organized. As a Tour Wholesaler we offer you except excellent prices, outstanding group leader support and superior tour planning. You the group leader has to promote the tour and take care of your group while on tour. In return for this you receive a variety of travel benefits.  If you are a potential Tour Host and would like more information on tour host benefits and how to lead a Christian Pilgrimage Tour please read this guide. Our experienced and knowledgeable consultants will be delighted to guide you through the planning process and help you select the tour to match your budget and needs. We work with all denominations paying attention to special needs such as praying time, worship services, communion, daily masses, etc. We print a personal brochure for each tour, which includes the itinerary, the sites visited on the tour, booking procedures, the conditions, the tour cost, and a registration form.

You can contact Sunworld Tours
toll free across Canada and the US at 1-800-461-6854
in Calgary at (403) 245-9181
or by e-mil to sunworld@home.com

Rates The tour price could changes according to: The number of countries visited Duration of the tours Departure date Airline routing and number of stops Level of accommodations Group size Host benefits What is included and not included in the tour package

Number of countries visited The best group rate is when touring includes only one country. An optional extension tour can be offered to members of your group who wish to visit additional countries.

Duration of the tour Each day of touring has a certain cost. A full day tour with a bus and guide is more economical than 2 half days. Free days are often welcomed and allow time for resting, shopping or spending important time at prayer, while still benefiting from the reduced tour cost. Optional tours at an additional cost can be offered on free days.

Kinds of tours available An optional tour is the opportunity to have additional sightseeing when you have leisure time or a free day. An extension is an addition to your basic tour. For example if your tour is a 15 day tour you may add an additional 7 days to the basic tour provided you have a minimum of 15 passengers traveling together in a predetermined itinerary. A deviation from tour occurs when a passenger requests: (1) to leave the tour within its progress, or (2) to be ticketed as an individual (e.g. earlier or later return, not with the group). We urge you to discourage deviations. Remember no group travel situation will ever meet all individual desires. After all, your passengers are taking advantage of the economies that are possible through group travel – and deviations defeat the whole purpose: they are expensive.

Departure date The departure date will affect the price of the tour. The rate increases from low to high season. November - February (except Christmas) is low season. March - June (except Easter/Passover) and September - October (except Jewish holidays) is shoulder season. July - September is high season on airline rates.

Air fare Group air fares vary according to departure date, routing, number of countries, and the number of stops.The best rate is when only one carrier is used. All group members must fly together, although some may be allowed to deviate on the return at an additional cost.

Level of accommodations Hotels in Europe and the Mediterranean have smaller rooms, bathrooms and different bed sizes than North American hotels. Sunworld Tours hotel classifications are; Standard, Moderate and Superior. In our proposal to you, we mention the names of hotels and the hotel classification. Please note that the tour cost is based on two people in a room. If a passenger wishes a single room a surcharge is required. We will do our best to supply your group with the best available hotels within your price range.

Group size The rate of a tour changes according to the number of paying people on the tour, the larger your group the lower the rate. A minimum of 15 full paying passengers is required to be considered a group.

Host benefits You have all the flexibility to meet your needs for free trips and the same time to control the selling price. Please advise number of passengers and free tours for the host leader. All tour companies calculate into the tour price the free tours for the tour leader. Please note that the more attractive the price the easier it will be to gather a big group.

Included in the tour price The tour price staes what will be included in the tour such as; hotels, guided tours, entrance fees, taxes, etc. We suggest that you include two meals daily; breakfast and dinner. Dinner usually consists of 3 to 4 courses and does not include beverages. Free travel (1 free for) Return air travel to Israel Transfers & assistance upon arrival and departure Moderate hotel accommodation & service charges Full Israeli breakfast (buffet-style) and dinner daily Farewell dinner upon departure A qualified English speaking licensed guide Sightseeing by deluxe air-conditioned bus All admission fees to sights mentioned in the itinerary Personal promotional brochure Accounting services for your passengers 2 suitcases per person (70 lbs. each) Not included To provide the best competative rate, the tour shows the following as additional fees Airport Departure Taxes Connecting flights to Toronto Single room supplement Comprehensive Insurance Passport, Visa fee and border taxes if applicable Tips to driver, guide and hotel staff Transfers and assistance other than with the group Optional sightseeing tours, deviations and extensions Personal items

Tips Tipping will vary depending on the individual tour. Usually one is expected to tip anyone who performs special individual services for you such as headwaiters, bus drivers, sightseeing guides, etc. Standard tipping is approximately $7.00 US per day. On cruises normal tipping is about $10.00 US per day.

Final price on the brochure The final price printed on the brochure is up to you. You have the option to include all extras to the base price such as; airport departure taxes, border taxes tips etc, or you can keep these items under the not included section of the brochure. Airport taxes have to be prepaid.

Child Rate Some fares have a certain percent reduction for children between the age of 2 and up to the age of 11 by the date of departure. A child must leave and return prior to his twelfth birthday to qualify. However, not all fares have this provision.

Triple Rate Triple rooms are also available to help eliminate the need for a single room.

Rates are subject to change We hope not to change the tour prices after you booked passengers. However, our prices are based on current airline and hotel rates, and occasionally these rates do change. If and when this occurs, we are forced to adjust your tour prices accordingly. This should happen only very rarely. We do specify on each brochure that we reserve the right to increase the tour price due to currency increases.

PROMOTION Identify the key benefits of travel to the Holy Land for your ministry Make announcements. Invite everyone. Distribute your personal brochure. Seek local media coverage. Don't forget the individual approach. Ask for a commitment to go. Hold Israel orientation meetings. Make small group presentations. Announce everyone who joins. Contact a wider circle of prospects. Write letters to tour group members and prospects. Enlist help from other popular leaders in exchange for a free trip for them actually, the most important factor in the success of your tour is your own firm decision that you are going to Israel. Once you have taken this step of faith yourself, the rest is easy. Provide detailed information about the tour. Assist tour members with individual questions or problems, and provide spiritual guidance.

Brochure A personalized brochure is printed for each tour leader free of charge. This personal brochure is a useful promoting tool. It shows the itinerary, the sites visited on the tour, the tour booking procedures, the conditions and the tour price.

Announcement We suggest that you allow yourself at least six to nine months to organize the tour. A longer period is even better, since you need ample time to promote your tour and solicit guests. Begin by announcing the expected tour and dates of travel. A successful key to building your group is to BEGIN EARLY!

Informative presentations Shortly following the announcement of the upcoming tour, you may want to plan to invite church members once a month to have tea & coffee and show them videos on the countries you are visiting.

Promotional materials The Government Tourist office of the countries you are visiting will provide you with free posters, maps, and other promotional material. Greek National Tourist Office Tel: 416 968 2220 Fax: 416 968-6533.Turkish Tourist Office Tel: 613 230 8654 Fax: 613 230 3683 Israel Government Tourist Office Tel: 416 964 3784 Fax: 416 961 3962 Egypt Tourist Office Tel: 514 861 4420 Fax: 514 861 8071, Jordan Tourist Office Tel: 416 962 3955 Fax: 416 960 9162 Advertising Consider promoting your tour through other churches in your community or within your own denomination. Advertise in local Christian Newspapers, they can bring more attention to your tour. A tour is also a great community outreach program. Some people who would rarely come to church may consider a tour to Israel as their “Spiritual Experience.”

Resource materials Visiting a local library could provide you with extra resources such as books, videos, magazines and news.

Posted on Sunworld Tours site on the internet To enhance promotion of your tour, you may choose to have your tour posted on Sunworld Tours Internet site. Potential customers will have access to your tour and be able to request more information directly through our office. There is no charge to you for this service.

Advertising Consider promoting your tour through other churches in your community or within your own denomination. Advertise in local Christian Newspapers, they can bring more attention to your tour. A tour is also a great community outreach program. Some people who would rarely come to church may consider a tour to Israel as their ŅSpiritual Experience.Ó

Resource materials Visiting a local library could provide you with extra resources such as books, videos, magazines and news.

Posted on Sunworld Tours site on the internet To enhance promotion of your tour, you may choose to have your tour posted on Sunworld Tours Internet site. Potential customers will have access to your tour and be able to request more information directly through our office. There is no charge to you for this service.

BOOKING PROCEDURES

Registration form A registration form should be filled out by the passengers and sent to us, together with a ledgible copy of the second page (picture/information page) of their passport.

Documentation Applications for passports are available from government offices and Post offices in Canada. Processing time is about five working days. A passport must be valid for at least six months after departure, and is required for all Canadian and U.S. travellers. A Visa is a stamp in your passport permitting you to enter a country. A Visa is required to enter Egypt, Turkey and Jordan. A Visa is not needed for Israel or Greece if you are a Canadain/American Citizen. Do not pack your passport, it should be carried with you at all times.

Visa for Jordan- Each tour member is responsible to process his/her own Visa. Please contact the Jordanian Embassy in Ottawa, Canada at (613) 238 8090 and the Jordanian Embassy in Washington, USA at (202) 966 2664 Visa for Egypt- Sunworld Tours can take care of the Egypt Visa, only when arriving to Egypt by air, and you are required to provide Sunworld Tours with your passport information to make the nessecery arrangments. Visa for Turkey Š will be issued localy upon arrival in Turkey.

Deposits & final payment - Deposit is crucial to the formation of your group Š you must ask for a deposit. A deposit means that your passenger has committed himself to your tour. The deposit may be sent directly to Sunworld Tours or they may be forwarded through the tour host. A cheque deposit in the amount of $200 is required at the time of booking along with the registration form. Encourage group members to send their deposits immediately to secure space on the tour and to give you an idea of who is really serious about joining. Final payment will be mentioned on the back of the brochure and it is usually collected 45 days prior to departure. Final payments in the form of a cheque must be sent to us on the due date or upon receipt of our invoice. There will be a 2% Service Charge on all credit card payments. The deposit is non refundable. The deposit can be credited if the passenger joins a Sunworld Tours tour at a future time.

Cancellation, Penalties, Refunds

Cancellation Penalties
The Deposit of $200 is totally non-refundable.
25 % of total tour cost is non-refundable 45-31 Days prior to departure
50 % of total tour cost is non refundable 30-15 Days prior to departure
100% of total tour cost is non refundable 14- 0 Days prior to departure.

All cancellation requests and refund claims must be received in writing. We strongly recommend the purchase of cancellation insurance to cover any penalties imposed. Purchasing our offered Deluxe Tour Package Insurance covers 100% of cancellation penalties, provided the premium has been paid and reason for cancellation is insurable. Make sure passengers obtain a medical certificate for support of insurance claims if they withdraw from the tour for medical reasons. Refunds will be processed after return of the air tickets. No refund can be made for unused portions of any tour.

Insurance We can offer you two types of Insurance:

1) Deluxe Tour Package: includes trip cancellation (air), Air flight accident, Emergency hospital Medical, Baggage and money that you paid for the tour.

2) Non medical Insurance: includes all of the above except the medical insurance. The Insurance protects you if you have to cancel due to medical reasons before the trip or unexpected medical expenses after your trip begins and if there is a travel advisory issued by the Canadian Government that recommends not to travel to the tour destinations. It is highly recommended that each member be fully insured from the time of departure until their return. When overseas if you have an emergency, you must call for assistance at the number provided on the policy.The insurance rate depends upon the duration of the trip and the age of the participants. No refund will be made for any unused portion of the tour once travel begins.

Health Check with a local public health clinic or your doctor at least 10 weeks before departure regarding personal health recommendations for your trip. It is important that immunizations be updated before leaving the country. Take a sufficient supply of any medication that you are taking as well as copies of your prescriptions and the telephone/fax number of your doctor and keep them in your carry on luggage. If you wear glasses bring an extra pair or a copy of your prescription.

Handicapped facilities Many hotels and public institutions in Israel (Including Ben Gurion International Airport) provide ramps, specially equipped lavatories, telephones and other conveniences for the handicapped. Milbat, the advisory center for the disabled at Sheba Medical Center in Tel Aviv- Tel 03 530 3739, will be pleased to answer visitorsÕ questions.

Frequent flyer programs Keep all boarding passes and ticket copies until your mileage statement has been received. If you are not a frequent Flyer program member you can phone the airlines and apply for a membership. Aero plan #1 888 776 0477.

Travel documents & final instructions Sunworld Tours will send Name badges, luggage tags, flight schedules, hotel lists, and other final information to the tour host approximately three weeks prior to departure, provided that the tour has been paid in full. The tour host should then place these materials in the hands of the passengers approximately ten days prior to departure.

The following travel documents will be included:
> Final information letter about the tour
> Detailed FINAL ITINERARY with our offices' phone numbers in each visited country
> Name badge
> Airline ticket, when applicable
> Luggage Tag
> Group insurance policiy, when applicable
> Passengers name list and address of all the tour memebers
> Rooming lists
> Sunworld Tours travel bag
> Bon Voyage booklet
> Canada Direct Operator numbers
> Tour Information
> Rates Information
> Country information
> Feedback

TRAVEL TIPS

Money Israel's basic unit of currency is the New Israeli Shekel (NIS). All major credit cards are recognized in Israel. It is best to bring some American money, preferably in small bills. Also bring some CAD or USD money in travelerÕs cheques . Upon arrival in Israel, exchange your money to Israeli Shekel. It is also easy to use a card to get Israeli money from a cash machine.

Extra Money Almost everything is included in your tour package but you will need extra money for lunches, souvenirs, and any optional tours on your free day, and personal expenses. Although we recommend that you take your Canadian or U.S. currency in travelerÕs checks, the banks and exchange facilities in Israel will not give you Canadian or U.S. dollars in return. Any leftover currency can be exchanged at the international airport exchange bank.

Phone on the tour The telephone companies have a service called "Canada Direct" that connects you to a Canadian telephone operator. It is best to use a public phone, as most hotels charge a high service fee for using the phone from your room. You will find a Canada Direct card in your package. For current numbers call 1-800-561-8868 before leaving Canada. Do not put calls on a credit card other than a phone credit card as you may find a high bill when you get home. The safest way to use long distance is to buy a prepaid phone card in Israel.

How to contact you on the tour Travellers should leave copies of their itinerary at home. The itinerary will contain a list of our offices in each country, along with addresses, fax and telephone numbers.

Folklore Show The Israeli Folklore Evening, a show of song and dance, will be performed during your stay. Tickets for this entertainment can be purchased in Jerusalem from your tour guide.

Weather The weather in Israel is pleasant. The nights and evenings, especially in hilly areas can be chilly. The winter months are also considered to be Israel's rainy season.

Electric Current The Electric Current overseas is 220 Volts; 50 Hertz in Europe and Middle East. Adapter kits that include the entire range of plugs can be obtained at better electrical supply stores.

Camera/ Valuable Items Take plenty of Film and batteries, it is usually more expensive overseas and not always convenient to obtain. Pack your film in your hand luggage and check with security personnel if the x-rays will damage your film. You will be given ample time to photograph scenery and points of interest on the tour, so please do not delay the group by continuing to take photos. Do not take any valuable items with you. Make sure to register valuable items such as cameras, videos, and jewellery at the customs office before leaving the country to avoid re-entry problems.

Value Added Tax Refunds In Israel a "Value Added" tax (VAT) is much like our sales tax. The VAT is charged on all items purchased. As a tourist, you can recover this tax if; your purchases in one store exceed a specific amount of $50 USD. You receive from the store a Tax Refund form. You present the filled up forms at the airport before leaving the country to refund your tax.

Customs Regulation Before leaving the country please check the duty free purchases allowed.

Packing Tips
Travel light.
Pack items which you find are comfortable and adjusted to the length of the tour
Take clothes that allow you to mix and match.
Pack for lightweight, easy to care for, hand washable clothes that do not wrinkle and can be worn in layers.
Dress sporty for the day and smart casual for the evening.
For men, take along a lightweight suit or jacket, slacks, shorts and shirts.
For women, take slacks skirts. Casual dress is fine. Might want to dress up a little for Sabbath dinner.
A light coat, jacket or sweater is suitable for cool evenings.
Bring your swimsuit and beachwear. Take along some comfortable walking shoes, sandals and dress shoes.
YouÕll need a folding umbrella and raincoat as well as toiletries, first aid kit and insect repellent.
Bring along some writing material such as a pen, notebook and an address book.
In holy sites, please remember to dress appropriately. (No shorts or sleeveless blouses.)
Bible Comfortable walking shoes do not leave home without them.

Travel Tips
Please wear your Name badge at all times.
Make sure that your home is safe before you go away.
Leave a photocopy of your tour itinerary, contact information and hotel list with a relative to contact you quickly.
Photocopy all your documents; passport, driverÕs license, birth certificate visas, airline tickets, credit cards, travelerÕs cheques, drug prescriptions and other important documents. Carry these items with you at all times and keep them in a secure place like secret pockets, a money belt or a hotel safe. Keep the copies in a place separate from the originals.
Do not pack your passport, it should be carried with you at all times.
Keep your personal valuables in the hotel safety deposit box.
Use your Canada Direct number to phone home and call from public phones.
Pack a change of clothing in your hand luggage in case your suitcase is delayed.
Avoid drinking tap water.
Ask your hotel clerk to give you a hotel business card with their name and address on it and keep the card with you all the times.
Familiarize yourself with your destination.
Find out local customs and respect them.

LEADING THE GROUP

Airline Tickets /Checking In At the airport gather your group together and have them wait in a comfortable area. Go to the airline ticket counter and inform the check-in personnel that your group has arrived. Phone the airline before you leave home to confirm the domestic flight times from your home city to the international gateway city (if applicable). Your International airline tickets will be forwarded directly to you or to your group members. International boarding passes will only be issued when you check in with your luggage and present your airline and passport. Transfers between airline terminals can be quite confusing. Please check with the airline which terminals you are going to use on your specific flights. Your international flight from Toronto /New York to Tel Aviv will take and estimated 11 hours. You will be served dinner on the plane, but you should try to get some sleep immediately thereafter. Because of the change of time zones (Israel is 7 hours ahead) and the speed at which you are flying, you will have only a few hours with the lights out. Shortly after daylight, a light breakfast will be served. During the flight, you will receive a landing card. Fill in the necessary information and place this card with your passport, as you will need to clear Passport Control. Please retain the duplicate copy of this card, as you will surrender it upon departing the country.

Special Requests Requests such as specific airline seating, special diets, etc. are willingly accepted and passed on to the suppliers involved. There is no guarantee that these services will be provided by the suppliers. Sunworld Tours requests non-smoking seats for all passengers.

Name Badges Please ask your group members to wear their name tags at all times. Be certain to have the tag on when arriving in Israel. This will assist you in getting acquainted with your traveling companions and will facilitate the group's passage through various custom and site points.

Luggage and Luggage Tags Due to limited motor coach capacity, we recommend that tour members carry only one suitcase plus one carry on flight bag. Place your Sunworld Tours group Luggage Tag on your suitcase with your name; address and telephone number to make your Luggage distinguishable from others. Remove all old airlines tags not related to your immediate travel. If you have the International ticket with you and you are flying the same airline from your home city to Israel, you may check your luggage all the way through. However, if you are flying to an airport where you will meet the international flight, it will be necessary for you to claim your luggage from the domestic airline and check it in again at the ticket counter of the international flight. Each passenger must individually go through the security check, accompanied by his or her own luggage. Upon arrival in Israel, you will proceed through Passport Control and go directly to the luggage claim area. Our representatives will be on hand to assist you. Please take a cart and retrieve your luggage from the carousel. Do not leave the luggage area until instructed by our staff. If your luggage has been lost or damaged, you must complete an official report before leaving the luggage area. Our representative will assist you in completing the necessary forms.

Meeting your representatives On your final itinerary you will find the name, address, phone and fax number of our offices in each country you will be visiting. Upon arrival you'll be greeted and assisted by our representative who will direct the group through customs and on to the bus. Give the office or the guide all of the airline tickets to re-confirm the group for their next flight and to obtain boarding passes.

The guide The guide will meet your group upon arrival and handle all the arrangements. The guide is English-speaking, and government-licensed and will accompany your group throughout its stay in Israel. Your guide will not only lead your tour of historic sites, but will also help with all arrangements and with any problem that may arise. You are free to relax and enjoy leading the spiritual aspects of your tourŃteaching from the Bible, conducting worship services, and any other ministry events you may desire! Before you start the sightseeing program each day, meet your guide and discuss the itinerary and any special needs.

The bus When instructed, please pass through the customs area and through the doors. Your bus and your guide will be waiting in the group area. Your driver will place your large bag in the luggage compartment and you may board the bus with your carry-on bag. The bus is a deluxe, air-conditioned tourist bus and provides luxury and comfort for passengers. Smoking is not permitted on the bus to ensure the comfort of all passengers. Remember you are traveling as a group and should consider the comfort and well being of the entire group at all times. If you are late getting on the bus everyone loses valuable time. It is important to always be on time for bus departures. To give everyone a variety of views it is customary to have a daily seating rotation.

Safety on the Tour Israel is a very security minded nation. It may become necessary to change a portion of the itinerary for security reasons, in which case Sunworld Tours will substitute other sites of interest. Merchants and peddlers may sometimes appear in the lobby of your hotel after dinner. They may offer to drive you to their shops in the Old City or in Bethlehem. As in any major city, we advise that you refuse their offers and travel with discretion at night. If you have to be absent from a day of touring for any reason, please notify your tour leader or the guide as soon as possible.

Hotels When checking into hotels, be sure that the rooms are distributed in accordance with the rooming list in your possession. Ask the front desk in the hotel for a list of the room numbers of the group in case you need to contact anyone. Hotel names and addresses are included in your final documents. During the tour you will stay with your group members in the same hotel. All rooms have air conditioning, radio, direct dial telephone, and a private bathroom with tub/shower. Towels and soap are provided, but in many cases washcloths are not. It would be wise to bring a few with you. Each of the group members should settle any personal charges (such as laundry, telephone, etc.) directly with the hotel the night before they check out. This way you will not hold up the group at the last moment.

Meals An Israeli buffet breakfast and a four-course set menu dinner are included daily in your tour. Beverages are not generally included with the meal, except for coffee, tea, or tap water. If you order beverages such as bottled water or carbonated drinks, you will be charged for them. Please settle for these extras before you leave the dining room. Lunches are not included, but may be purchased anywhere from $6.00 to $12.00 depending on individual taste. The tour-stops for lunch are at local self-service cafeterias. It is not appropriate to make your lunch from the hotel's breakfast food. Instruct the group to exercise caution with their diet when traveling to the Middle East. A good rule of thumb...if you can peel it, or if it's cooked, you may eat it! In Israel the water is relatively safe to drink in most areas. However, you may prefer to purchase bottled water or carbonated sodas. ŅKosherÓ food (conforming to Jewish dietary laws - basically: no pork or shellfish and no mixing meat and milk) is the rule in most hotels.

Tips The gratuities collected by the Tour Leader will cover bellboys at the airports and hotels, hotel dinning room staff, tour guide and drivers. Tips are based on standard tipping and will be collected by you on the first night. Please have the tip money ready in an envelope in small bills. If you ask for a special favor of a maid or porter, you should tip these persons as you would at home.

Gratuities distribution on tour: Collect a total of tips in USD from each tour member. The tour members will be notified in their final documents of the procedure. They will be asked to bring small bills, which will be collected on the first night on the tour. The standard acceptable tipping is as follows:

Guide $4 US per person per day
Driver $2 US per person per day
Hotels $1 US per person per day dinning room only at the last night you leave the hotel.
Give the bellboys around 25 shequels when you leave the hotel. You should put the money in an envelope (with a thank you card signed by each tour member). One should be given to the guide and one to the driver. Someone should say a few thank you words when you present the envelope to them.